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Adobe to pay $75M and offer free services to settle FTC charges over deceptive cancellation practices.
Adobe has agreed to a $75 million settlement with the U.S. government over FTC allegations that it misled customers by hiding early termination fees and making it difficult to cancel subscriptions to its software, including Photoshop and Acrobat.
The company will also provide $75 million in free services to affected users, though specific eligibility and distribution details remain pending.
The settlement resolves claims that Adobe’s cancellation processes were deceptive and violated consumer protection laws, without requiring an admission of wrongdoing.
The agreement aims to improve transparency and simplify cancellations for future customers and is subject to court approval.
Adobe pagará $75M y ofrecerá servicios gratuitos para resolver los cargos de la FTC por prácticas engañosas de cancelación.