National Franchise Sales names Caitlyn Willett Operating Principal in new role overseeing growth and operations.

National Franchise Sales has promoted Caitlyn Willett to Operating Principal, a newly created role within the company. Willett, who previously led operations, will now oversee strategic growth and day-to-day management across the firm’s franchise services. The move reflects the company’s focus on strengthening leadership in its core operations as it expands its footprint in the franchise industry.