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U.S. vehicle dependability declines for third year, driven by tech issues, with gas cars most reliable and Tesla excluded.
A new JD Power study reveals a third straight year of declining vehicle dependability in the U.S., with modern technology—especially infotainment and mobile connectivity—driving owner frustration.
Android Auto and Apple CarPlay remain top issues, alongside Bluetooth, wireless charging, and app integration problems.
Over-the-air updates failed to improve reliability for many, with 40% of users reporting no benefit and some seeing more issues.
Plug-in hybrids were least dependable, followed by battery electric and hybrid models, while traditional gasoline vehicles showed the strongest long-term reliability.
Lexus ranked highest, followed by Buick, Mazda, Toyota, and Cadillac, while luxury brands like Volkswagen, Audi, Land Rover, Jeep, and Chrysler scored lower.
Tesla was excluded from the survey.
La fiabilidad de los vehículos estadounidenses disminuye por tercer año, impulsada por problemas tecnológicos, con los autos de gasolina más confiables y Tesla excluidos.