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A Welsh woman with four years of heroin recovery faced stigma and poor treatment while seeking mental health and neurodiversity support, highlighting systemic challenges in access to care.
A 37-year-old woman from Colwyn Bay, North Wales, who has been heroin-free for four years, says she faced stigma and dismissive treatment while seeking a neurodiversity assessment and mental health support, including being told only those homeless or in crisis qualify.
She reported inconsistent referrals and judgment based on her past addiction, despite ongoing health needs.
The Betsi Cadwaladr University Health Board acknowledged her experience, cited a near threefold rise in assessment requests since the pandemic, and said it is working to improve adult services and access.
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Una mujer galesa con cuatro años de recuperación de la heroína se enfrentó al estigma y al tratamiento deficiente mientras buscaba apoyo para la salud mental y la neurodiversidad, lo que pone de relieve los desafíos sistémicos en el acceso a la atención.