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Royal Mail faces parliamentary scrutiny over delivery failures, prioritizing parcels over urgent mail like medical and school notices.
Royal Mail executives will appear before Parliament’s Business and Trade Committee over widespread letter delivery failures, following reports that parcels are being prioritized over time-sensitive mail like medical notices and school documents.
The committee, citing public complaints and missed delivery rounds, demands accountability and urgent improvements.
Despite Royal Mail’s claim that most mail is still delivered on time—blaming staff shortages and weather—the company faces pressure to address systemic issues and ensure compliance with its legal obligation to provide reliable service.
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El Royal Mail se enfrenta a un escrutinio parlamentario por fallas en la entrega, dando prioridad a los paquetes sobre el correo urgente como avisos médicos y escolares.