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Ghana orders ECG to investigate rapid depletion of prepaid electricity credits, with potential meter replacements and reimbursements.
The Ghana Ministry of Energy has given the Electricity Company of Ghana (ECG) seven days to investigate widespread complaints that prepaid electricity credits are depleting faster than normal.
Energy Minister Dr. John Abdulai Jinapor ordered the probe, emphasizing that faulty meters will be replaced and overcharges reimbursed if confirmed.
The investigation, involving the Public Utilities Regulatory Commission and other agencies, aims to identify technical, billing, or system issues behind the concerns.
The government stresses transparency, urging public patience as findings are reviewed.
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Ghana ordena a ECG que investigue el rápido agotamiento de los créditos de electricidad prepagados, con posibles reemplazos y reembolsos de medidores.