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flag Tyler Technologies accuses Cook County Treasurer Maria Pappas of abusive conduct during project talks, citing profanity, threats, and racism; she denies it, blaming delays in $181M tax refunds.

flag Tyler Technologies, a Cook County contractor, accused Treasurer Maria Pappas of repeated verbal abuse, including profanity, threats, and racially charged remarks during project communications. flag The company said it would no longer engage with her, citing unprofessional conduct. flag Pappas denied wrongdoing, attributing her actions to frustration over delays in processing $181 million in overdue tax refunds. flag County Board President Toni Preckwinkle called the allegations troubling and referred the matter to the Department of Ethics and Human Rights for review. flag The software upgrade, originally slated for completion in 2020, has faced multiple delays, contributing to ongoing payment issues.

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