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Spark will block 300+ ASUS phones from making 111 emergencies after 3G shutdown, despite working 4G data and calls.
Spark will block about 300 mobile devices, mostly ASUS phones not sold by the company, from making emergency 111 calls after its 3G network shuts down on March 31, 2026, even if they can still make regular calls and use 4G data.
The issue stems from improper manufacturer configuration for 4G emergency calling, and while some devices may be fixed with a software update, others have no fix and will be permanently blocked.
Spark is notifying affected users, offering support via text or call, and providing discounts on new 4G-compatible phones.
The move follows similar actions in Australia and aims to prevent life-threatening situations due to unexpected loss of emergency access.
Spark impedirá que más de 300 teléfonos ASUS realicen 111 emergencias después del cierre de 3G, a pesar de que funcionan con datos y llamadas 4G.