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A former Aer Lingus flight attendant is being challenged over denying a passenger restroom access during a 2024 Marseille flight delay, citing safety and boarding pass issues.
A former Aer Lingus flight attendant, Alan O’Neill, is facing a legal challenge over claims he denied a passenger restroom access during a 2024 flight delay in Marseille due to an auxiliary power unit issue.
The passenger, who allegedly used profanity during boarding, said he was denied access for up to an hour, becoming visibly distressed.
Crew members testified the delay was due to safety protocols, with O’Neill citing the need to issue a warning and the passenger’s refusal to show a boarding pass.
The airline defends his actions, but the passenger’s union questions crew accounts.
The case, under Ireland’s Unfair Dismissals Act 1977, continues with no decision expected soon.
Un ex asistente de vuelo de Aer Lingus está siendo cuestionado por negar el acceso a un baño de pasajeros durante el retraso de un vuelo de Marsella en 2024, citando problemas de seguridad y tarjetas de embarque.