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Optus cuts 200 jobs after a year of crises, including a deadly Triple Zero outage and a $100M fine.
Optus is cutting about 200 jobs as part of a restructuring after a turbulent year marked by a Triple Zero outage linked to two deaths, a $100 million fine for aggressive sales, and a review exposing network failures.
The company, owned by Singtel, is bringing its operations center onshore, hiring more Australian staff, and simplifying its structure.
A federal review of Triple Zero laws is underway, and CEO Stephen Rue is set to testify.
The changes follow a $237 million drop in investment and criticism over under-investment and offshoring.
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Optus recorta 200 empleos después de un año de crisis, incluyendo un fallo mortal de Triple Zero y una multa de $100 millones.