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East Midlands Airport’s cashless drop-off system boosts efficiency but faces criticism over limited payment access for late-night travelers.
East Midlands Airport says its cashless, barrier-less drop-off system has improved traffic flow and reduced dwell times since replacing physical barriers, though local MP Amanda Hack criticizes the 48-hour online payment window as unfair, especially for late-night travelers with no on-site payment options or reminders.
Hack urges fixes like payment machines and QR codes, citing consumer protection concerns.
Airport officials defend the system, stating added payment points could increase congestion and pedestrian risks, and highlight improved efficiency, customer satisfaction, and alignment with other major airports, while noting clear signage and 24/7 bus alternatives.
El sistema de entrega sin efectivo del aeropuerto de East Midlands aumenta la eficiencia, pero se enfrenta a críticas por el acceso limitado al pago para los viajeros nocturnos.