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A Wiltshire woman died after waiting over an hour for an ambulance, despite multiple calls, due to high demand and hospital handover delays.
A Wiltshire woman, Jeanette Gibson, died of a heart attack at home on October 7, 2024, after waiting over an hour for an ambulance despite multiple emergency calls.
Her husband called for help twice before the situation was upgraded to the highest priority.
Delays were attributed to high demand and ambulance handover bottlenecks at major hospitals.
The South Western Ambulance Service has since introduced a new handover protocol, reducing average handover times and improving response speeds.
The coroner could not confirm whether earlier arrival would have changed the outcome.
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Una mujer de Wiltshire murió después de esperar más de una hora por una ambulancia, a pesar de múltiples llamadas, debido a la alta demanda y a los retrasos en la entrega del hospital.