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flag A Wiltshire woman died after waiting over an hour for an ambulance, despite multiple calls, due to high demand and hospital handover delays.

flag A Wiltshire woman, Jeanette Gibson, died of a heart attack at home on October 7, 2024, after waiting over an hour for an ambulance despite multiple emergency calls. flag Her husband called for help twice before the situation was upgraded to the highest priority. flag Delays were attributed to high demand and ambulance handover bottlenecks at major hospitals. flag The South Western Ambulance Service has since introduced a new handover protocol, reducing average handover times and improving response speeds. flag The coroner could not confirm whether earlier arrival would have changed the outcome.

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