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flag A UK doctor urges NHS patients to use the NHS App for non-urgent care to avoid phone line delays.

flag A UK NHS doctor, Dr Suraj Kukadia (Dr Sooj), has urged patients to use the NHS App to avoid the 8am phone rush for GP appointments. flag The app allows users to securely message their GP practice with non-urgent concerns, receive responses within one working day, and manage prescriptions, records, and vaccinations. flag Available to those aged 13 and over in England and the Isle of Man, the service offers a reliable alternative to phone calls, reducing wait times and easing pressure on GP lines. flag While the NHS App is widely available, only about a third of users have used it for key tasks in the past six months. flag For urgent issues outside office hours, NHS 111 remains available 24/7.

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