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flag Severe storms in New Zealand’s lower North Island caused widespread power outages, damaging the grid and delaying restoration, leaving thousands without power and struggling with poor communication and support.

flag Severe storms in New Zealand’s lower North Island caused widespread power outages affecting thousands, with Wellington Electricity reporting around 700 homes without power and Powerco citing over 1,600 affected in Manawatū-Whanganui and Wairarapa. flag Damage was so extensive that entire sections of the grid require rebuilding, delaying restoration. flag Residents, including elderly and medically vulnerable individuals, faced hardships like limited sanitation, reliance on expensive generators, and difficulty accessing help due to confusion over which company was responsible. flag Despite efforts by utilities to provide updates via text, phone, and online maps, many reported inconsistent communication, being passed between providers without clear accountability. flag Emergency services urged the public to report hazards, but frustration grew over the lack of coordinated response, clear timelines, and prioritization for vulnerable customers.

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