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Illinois proposes two-hour home service appointment windows, one-hour notice for longer slots, and no fees for provider-caused missed visits.
Illinois lawmakers are considering Senate Bill 3066, which would limit home service appointment windows to two hours for providers like plumbers and HVAC technicians, require one-hour advance notice if longer windows are offered, and ban fees for missed appointments due to provider delays.
The bill aims to reduce consumer frustration from unpredictable scheduling but faces skepticism over enforcement and whether it addresses bigger state issues.
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Illinois propone ventanas de cita de servicio en el hogar de dos horas, notificación de una hora para horarios más largos y sin tarifas por visitas perdidas causadas por el proveedor.