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flag Virgin Media O2 expects 2026 earnings and revenue to drop 3%–5% due to major customer losses from price hikes and competition.

flag Virgin Media O2 warns of a 3% to 5% drop in underlying earnings and service revenues for 2026 due to significant customer losses in mobile and broadband, driven by a price increase to £2.50 per month and heightened competition. flag The company lost 397,500 mobile customers and 138,400 broadband customers in 2025, with sharp declines in the fourth quarter. flag Underlying earnings fell 0.4% to £3.9 billion, though excluding its merger with Daisy, they rose 0.9% annually. flag The firm plans cost savings, job cuts, and a streamlined B2B offering under the new O2 Daisy entity, while maintaining investments in fibre and 5G infrastructure. flag Despite revenue challenges, network performance improved, and the company says it met its financial targets.

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