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flag Digital tools in England’s East region reduced prescription workload and waiting lists, improving A&E care since 2024.

flag In the East of England, digital tools like Robotic Process Automation and the AutoScript system have processed over 1.1 million repeat prescriptions since January 2024 across 50 GP practices, equivalent to 7.75 full-time staff annually, helping reduce administrative burdens. flag This has contributed to a drop of more than 2,600 in the region’s treatment waiting list by December 2025 and improved A&E performance, with 72.5% of patients seen within four hours—up from 71.1% the prior year. flag Shared digital health records are also enhancing emergency care. flag These advancements are part of the NHS’s broader 10-Year Health Plan to transition to a fully digital health service.

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