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A Nationwide customer reported a fake fraud alert, prompting a bank warning against unsolicited requests for sensitive info.
A Nationwide Building Society customer reported a suspicious app message and call urging immediate action on a supposedly compromised card, prompting the bank to issue a nationwide alert.
Nationwide confirmed it may contact customers via app or phone about fraud but stressed it never requests sensitive information or urgent action through unsolicited messages.
The bank advised customers to verify all communications by contacting it directly and reported the incident to authorities.
While no data breach was confirmed, the event highlighted the need for vigilance.
Nationwide also continues its £175 switch incentive for new customers transferring via the Current Account Switch Service, provided they meet deposit and spending conditions.
Un cliente de Nationwide reportó una falsa alerta de fraude, lo que provocó una advertencia bancaria contra solicitudes no solicitadas de información confidencial.