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Indian MP demands better Air India long-haul service amid passenger complaints.
Congress MP Gurjeet Singh Aujla has urged Union Civil Aviation Minister Kinjarapu Rammohan Naidu to address deteriorating conditions on Air India’s long-haul flights to Vancouver, Toronto, and Australia, citing passenger complaints about broken seats, non-functional screens, poor cleanliness, and worn interiors despite high fares.
In a February 14, 2026, letter, Aujla called the service “unacceptable” and demanded immediate improvements in maintenance and passenger facilities, stressing the need for interim measures during the ongoing fleet modernization program expected to continue through 2027–2028.
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El parlamentario indio exige un mejor servicio de larga distancia de Air India en medio de las quejas de los pasajeros.