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Over one million NHS patients in England’s South East use online GP services monthly, up from 2024, with digital access now mandatory.
NHS patients in England’s South East are increasingly using online GP services, with over one million digital submissions monthly as of December 2025—more than double the 2024 figure.
Since October 1, 2024, all GP practices have been required to offer digital access for clinical and administrative requests during core hours.
Clinical queries now make up 72% of submissions, up from 58%, reflecting growing patient confidence.
Areas like Kent, Sussex, Reading, and Slough show strong adoption, with patients praising convenience, faster responses, and same-day appointments.
NHS England is running a campaign from February 9 to March 31 to boost awareness through digital, radio, and community outreach.
Más de un millón de pacientes del NHS en el sureste de Inglaterra usan servicios de médicos de cabecera en línea mensualmente, a partir de 2024, con acceso digital ahora obligatorio.