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flag Over one million NHS patients in England’s South East use online GP services monthly, up from 2024, with digital access now mandatory.

flag NHS patients in England’s South East are increasingly using online GP services, with over one million digital submissions monthly as of December 2025—more than double the 2024 figure. flag Since October 1, 2024, all GP practices have been required to offer digital access for clinical and administrative requests during core hours. flag Clinical queries now make up 72% of submissions, up from 58%, reflecting growing patient confidence. flag Areas like Kent, Sussex, Reading, and Slough show strong adoption, with patients praising convenience, faster responses, and same-day appointments. flag NHS England is running a campaign from February 9 to March 31 to boost awareness through digital, radio, and community outreach.

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