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Costco is digitizing bakery and deli orders via its app and website, replacing paper forms.
Costco is replacing its decades-old paper-based system for custom bakery and deli orders with a digital platform accessible via its app and website, eliminating the need for in-store form submissions.
Announced by CEO Ron Vachris during the Q1 2026 earnings call, the change aims to address member complaints about the outdated two-trip process.
The digital rollout is underway, with full implementation expected by year’s end, though no specific launch dates or pilot store lists have been released.
Members are advised to keep the app updated to access the new "Order Grocery/Bakery" feature as it becomes available.
It remains unclear if the new system will allow shorter notice than the traditional 24- to 48-hour window.
The move is part of a broader effort to modernize in-store services, with potential future updates to other departments.
Costco está digitalizando los pedidos de panadería y delicatessen a través de su aplicación y sitio web, reemplazando los formularios de papel.