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flag Massachusetts deploys AI assistant for 40,000 state workers, boosting efficiency with secure, privacy-protected tools.

flag Massachusetts has launched a state-wide AI assistant powered by OpenAI’s ChatGPT for nearly 40,000 executive branch employees, becoming the first U.S. state to deploy such a tool at scale. flag The secure, enterprise-grade system, part of a three-year, $4.3 million agreement, enables staff to draft documents, summarize data, and manage tasks while protecting sensitive information. flag Mandatory training and privacy safeguards ensure data isn’t used to train public AI models. flag The initiative, supported by a new AI Coalition in Boston, aims to boost government efficiency and service delivery without replacing human roles.

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