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flag A 2026 study links large consulting firms to public IT project failures, urging direct vendor partnerships and internal expertise for success.

flag A 2026 study funded by TechnologyOne finds that large consulting firms, especially the Big 4, are often linked to failures in public sector IT projects, particularly those using cloud-based SaaS systems. flag Traditional, infrastructure-heavy consulting models are ill-suited for modern software, leading to delays and cost overruns. flag Successful projects focused on essential changes, cut annual system costs from $2 million to $500,000, and reduced month-end financial closes from 22 weeks to two. flag Organizations that retained control, worked directly with SaaS vendors, and used consultants only in limited technical roles achieved better outcomes. flag CEO Ed Chung called large consultants "false prophets" and urged a shift toward direct vendor partnerships and internal expertise to improve project success.

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