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flag In 2025, New Zealand saw a record 58,460 KiwiSaver hardship withdrawals, exceeding first-home applications, prompting fund managers to restructure and hire staff to reduce delays.

flag In 2025, New Zealand's KiwiSaver managers faced rising pressure as hardship withdrawal applications reached 58,460—10,000 more than first-home withdrawals—with $514.8 million withdrawn. flag Providers including Fisher Funds, Milford Asset Management, and Westpac reported delays and responded by restructuring teams, hiring temporary staff, relocating roles, and improving processes. flag The surge reflects growing household financial stress, prompting systemic adjustments to maintain timely support.

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