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Amazon's new bank transfer payment lacks key consumer protections, raising concerns over fraud and refund risks.
Amazon's new "Pay by Bank" payment method, allowing direct bank transfers without cards, is raising consumer protection concerns.
While it offers speed, convenience, and reduced fraud risk, experts warn it removes key safeguards like Section 75 and chargeback rights, making it harder to recover money for faulty, undelivered goods, or if a retailer collapses.
Though the Consumer Rights Act still requires products to be as described and of satisfactory quality, enforcing those rights without card protections often requires costly legal action.
Consumer groups urge caution, especially for big purchases, and call for stronger safeguards for bank transfer payments.
El nuevo pago por transferencia bancaria de Amazon carece de protecciones clave para el consumidor, lo que genera preocupación por el fraude y los riesgos de devolución.