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flag A cyberattack on Japan Airlines' luggage service exposed personal data of up to 28,000 users since July 2024.

flag Japan Airlines says an unauthorized party accessed its Same-Day Luggage Delivery Service reservation system on February 11, 2026, potentially exposing personal data of up to 28,000 users since July 10, 2024. flag Affected information includes names, emails, phone numbers, flight details, airports, and hotel names. flag Credit card numbers and passwords were not compromised. flag The airline has suspended the service, is investigating, and notifying customers, with no impact on other JAL operations.

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