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flag The Co-op denies toxic workplace claims after a 2025 cyberattack triggered major changes, despite ongoing concerns over morale and management.

flag The Co-op denies allegations of a toxic workplace culture, rejecting claims from senior managers about fear and intimidation under CEO Shirine Khoury-Haq. flag The concerns emerged after a letter to the board cited a climate of anxiety following a 2025 cyberattack that cost over £200 million and triggered a major restructuring, including the creation of a new Group Commercial and Logistics division. flag While the company says the changes are stabilizing operations and restoring market share, insiders report declining sales, poor decision-making, staff departures, and low morale, with some describing a culture of silence and mismanagement. flag The Co-op maintains its co-operative values remain central, but critics argue leadership is ignoring warnings and undermining its founding principles.

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