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The Co-op denies toxic workplace claims after a 2025 cyberattack triggered major changes, despite ongoing concerns over morale and management.
The Co-op denies allegations of a toxic workplace culture, rejecting claims from senior managers about fear and intimidation under CEO Shirine Khoury-Haq.
The concerns emerged after a letter to the board cited a climate of anxiety following a 2025 cyberattack that cost over £200 million and triggered a major restructuring, including the creation of a new Group Commercial and Logistics division.
While the company says the changes are stabilizing operations and restoring market share, insiders report declining sales, poor decision-making, staff departures, and low morale, with some describing a culture of silence and mismanagement.
The Co-op maintains its co-operative values remain central, but critics argue leadership is ignoring warnings and undermining its founding principles.
La Cooperativa niega los reclamos tóxicos en el lugar de trabajo después de que un ataque cibernético de 2025 desencadenara grandes cambios, a pesar de las continuas preocupaciones sobre la moral y la gestión.