Singapore’s Dyna.Ai partners with Saudi ejada to deploy AI agents in call centers, boosting service and national capabilities.

Dyna.Ai, a Singapore-based AI firm, has partnered with Saudi Arabia’s ejada Systems to deploy scalable, production-ready AI agents in local call centers. The collaboration aims to enhance customer service by integrating voice and text-based AI systems into existing platforms, focusing on reliability, compliance, and national capability development. The move supports a broader shift from AI experimentation to real-world deployment, aligning with the projected growth of the contact center software market from $64 billion in 2025 to over $213 billion by 2032.