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Residents won a legal battle against a £199,000 retroactive heating bill due to supplier oversight and lack of regulation.
Residents of River Gardens in Greenwich won a legal challenge against a £198,986 retrospective heating bill for their communal heat network, after a property tribunal ruled the charges were unenforceable.
The managing agent, Rendall & Rittner, failed to update tariffs in time after the original supplier stopped buying gas in 2022, leading to a shortfall.
Residents argued the bill was unlawful, as energy price risks should fall on suppliers, not consumers.
The tribunal sided with them, citing consumer protection laws and the lack of legal basis for retroactive charges.
The case highlights regulatory gaps in the UK’s heat network sector, which only gained oversight from Ofgem in January 2025.
Los residentes ganaron una batalla legal contra una factura retroactiva de calefacción de £199,000 debido a la supervisión del proveedor y la falta de regulación.