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Queensland’s child safety IT system, flawed since 2024, caused risks due to data errors and staff strain, prompting a recovery plan that reduced case backlogs by Feb 2026.
Queensland’s Unify IT child safety system, launched in 2024 amid major flaws, has been criticized for increasing risks to children due to data inaccuracies, reduced functionality, and the need for staff to use four separate systems.
Minister Amanda Camm said she was unaware of critical issues until days before a September 2025 report, despite assurances of readiness.
The system, scaled back due to time and budget constraints, caused productivity drops and staff frustration.
In response, the government launched a six-month recovery plan with $23.5 million annually, hiring 120 staff, restoring data within 12 weeks, and establishing independent oversight.
The backlog of unreviewed cases dropped from 40% to 0.6% by February 2026.
The Labor opposition challenged accountability, claiming Camm ignored known warnings before launch.
El sistema de TI de seguridad infantil de Queensland, defectuoso desde 2024, causó riesgos debido a errores de datos y a la tensión del personal, lo que provocó un plan de recuperación que redujo la acumulación de casos para febrero de 2026.