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flag In 2025, record KiwiSaver hardship withdrawals surged due to economic strain, with over 58,000 requests and a 41% rise in disputes over strict approval criteria.

flag In 2025, New Zealand recorded a record 58,460 KiwiSaver hardship withdrawals, surpassing first-home withdrawals by over 10,000, with $514.8 million distributed for urgent financial needs. flag A 41% surge in disputes was linked to rejected applications, as strict criteria—such as inability to afford basic living expenses or medical costs—left many applicants frustrated. flag The ombudsman stressed KiwiSaver is for retirement, not short-term relief, and emphasized the stressful, uncertain process involving detailed financial disclosures. flag Economic hardship continues to drive demand, with no guarantee of approval despite urgent needs.

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