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U.S. mortgage lenders prioritize tech investment, AI, and workforce development for 2025–2026 growth.
The Mortgage Collaborative's November 2025 survey of 38 U.S. mortgage lenders shows technology investment, particularly in automation, APIs, and digital closings, is the top strategic priority for 2025–2026.
Over half of lenders use automation and AI for compliance and verification, while AI enhances borrower engagement.
Leadership development and employee engagement are key workforce focuses, with 75% of respondents prioritizing them.
Revenue diversification through non-QM lending, down payment assistance, and home equity products is a major growth strategy.
Nearly half are improving post-close processes via data analytics and investor diversification.
Fraud prevention and cybersecurity are top risk concerns despite compliance not being a top priority.
Findings inform TMC’s member initiatives and resources.
Los prestamistas hipotecarios estadounidenses priorizan la inversión en tecnología, la IA y el desarrollo de la fuerza laboral para el crecimiento de 20252026.