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flag A 2024 death in police custody due to systemic failures has spurred calls for reform in handling mental health crises.

flag A coroner's inquest into the 2024 death of Shane McMillan, a man with mental health challenges who died in police custody in Dubbo, New South Wales, has revealed systemic failures in medical assessment, monitoring, and communication between police and medical staff. flag Despite signs of distress, timely intervention was delayed, prompting calls for urgent reforms in handling individuals in crisis. flag While no criminal charges were recommended, the findings stress the need for improved training, better coordination among emergency services, and stronger oversight of custody procedures. flag The NSW government has pledged to review current practices in response to the report’s recommendations.

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