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Te Toi Mahana, Wellington’s top landlord, uses Nintex to expand affordable housing and boost efficiency, satisfaction, and awards.
Te Toi Mahana, Wellington’s largest residential landlord, has adopted Nintex Process Manager to standardize operations as it expands affordable housing, serving nearly 3,000 people and aiming to add 500 units in the next decade.
The system has improved consistency, reduced duplication, and enhanced frontline efficiency across maintenance, tenancy, safety, and hiring.
Staff engagement and tenant satisfaction—measured at 76%—have risen, contributing to two consecutive awards as a top New Zealand workplace.
The organization is preparing for future automation and AI integration to further support compliance and service delivery.
Te Toi Mahana, el mayor arrendador de Wellington, usa Nintex para expandir las viviendas asequibles y aumentar la eficiencia, la satisfacción y los premios.