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flag NZ Post is closing 142 urban stores by 2026, shifting focus to parcel services amid changing customer habits.

flag NZ Post is closing services at 142 urban retail stores by 2026 as part of a network overhaul, reducing its urban store count to 567. flag The change, enabled by a new government-deed agreement resetting minimum store requirements for the first time since the 1980s, reflects shifting customer habits with parcel services now dominating over letter delivery. flag While some areas may see distances over 10km to the nearest store, the company says 90% of urban Kiwis will remain within 4km. flag Upgrades and new retail hubs in Auckland, Christchurch, and Palmerston North will focus on parcel collection and returns. flag Rural stores are unaffected. flag Customers are urged to check nzpost.co.nz/store-changes for updates.

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