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Over 1,000 customers lost $1.29M when Singapore’s Wan Yang massage chain closed in Nov 2025, prompting a goodwill program for free treatments.
Over 1,000 customers lost about $1.29 million in prepaid services after Singapore’s Wan Yang massage chain closed in November 2025.
The Consumers Association of Singapore (Case) has arranged a goodwill program offering up to three free treatments, valued at $150, at four participating wellness businesses, with appointments bookable by April 30, 2026, and use required by December 31, 2026.
Proof of purchase is needed, and affected former employees have been offered jobs.
Case urges stronger consumer protections, including cooling-off periods and escrow accounts for prepayments.
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Más de 1,000 clientes perdieron $1.29M cuando la cadena de masajes Wan Yang de Singapur cerró en noviembre de 2025, lo que provocó un programa de buena voluntad para tratamientos gratuitos.