A train conductor initially refused Abbey Clancy's family entry with wrong tickets, then offered free wine and apologized after recognizing her husband, Peter Crouch, sparking criticism over unequal treatment.

Former model Abbey Clancy shared on the Therapy Crouch podcast that a train conductor initially refused her family's request to board with incorrect tickets, demanding payment despite the train being empty. After her husband, former England footballer Peter Crouch, returned from buying drinks, the conductor changed her behavior, offering complimentary wine and apologizing, claiming she hadn’t recognized him. Clancy criticized the shift in treatment, stressing that everyone deserves equal respect regardless of fame and urging service staff to be kind to all passengers.