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A Canberra resident’s year-long struggle with noisy downstairs tenants has led to no resolution despite multiple complaints and evidence.
Michelle Bausch, a Canberra strata resident, has made 10 complaints since late 2024 over persistent nighttime noise from her downstairs renters, but despite referrals to multiple agencies and a promised final warning, no effective action has been taken over a year.
Strata laws hold property owners responsible, but enforcing penalties requires strong evidence—like recordings of low-frequency vibrations—difficult to capture.
Bausch provided video proof but says it didn’t fully document the impact.
Authorities advised her to contact the EPA for official measurements, but she’s hesitant to wait for another incident.
The strata manager, Vantage Strata, says it continues to assist but lacks direct authority to resolve disputes.
La lucha de un residente de Canberra durante un año con inquilinos ruidosos de la planta baja no ha llevado a ninguna resolución a pesar de múltiples quejas y pruebas.