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Cineplex to appeal a $38.9M penalty for its $1.50 online booking fee, calling it lawful and clearly disclosed.
Cineplex Inc. plans to appeal a Federal Court of Appeal ruling upholding a $38.9-million penalty for its $1.50 online booking fee, which the Competition Bureau called deceptive drip pricing.
The fee, added to tickets for non-loyalty members starting in June 2022, was criticized for inflating final prices after low base prices were advertised.
Cineplex argues the fee was clearly disclosed and compliant with the law, and disputes the ruling, saying it will seek leave to appeal to the Supreme Court of Canada.
The penalty, equal to revenue collected from the fee between June 2022 and December 2023, affected the company’s third-quarter earnings.
The case reflects broader regulatory scrutiny of hidden fees across industries, including DoorDash, SiriusXM, and car rental firms.
Cineplex apela una multa de $ 38.9 millones por su tarifa de reserva en línea de $ 1.50, calificándola de legal y claramente revelada.