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Air New Zealand travel credits worth $192 million expire January 31, 2026, unless used.
Air New Zealand travel credits, worth $192 million as of June 2025, expire in 10 days unless used by January 31, 2026.
About 88% of affected customers have already used their credits, with most remaining balances under $1,000.
Credits can be used for flights, changes, upgrades, or for others through December 2026.
Consumers NZ urges holders to act quickly, recommends booking flexible fares if travel plans are uncertain, and says refunds may be granted for serious medical or financial hardship with documentation.
The airline extended expiry dates by two years following advocacy efforts.
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Los créditos de viaje de Air New Zealand por valor de 192 millones de dólares expiran el 31 de enero de 2026, a menos que se utilicen.