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Capital One agrees to a $425 million settlement and rate correction after misleading customers about savings account interest rates.
Capital One has agreed to a $425 million settlement over claims it misled customers about interest rates on its 360 Savings accounts.
The bank advertised the accounts as offering high, competitive rates, but during rising national rates in 2022, it kept 360 Savings rates low while offering a nearly identical product, 360 Performance Savings, with rates up to 14 times higher.
Minnesota and 17 other states rejected an earlier settlement they deemed inadequate.
The new agreement requires Capital One to equalize rates between the two accounts and provide an estimated $530 million in additional interest to customers over time to correct the misleading practices.
Capital One acepta un acuerdo de $425 millones y corrección de tasas después de engañar a los clientes sobre las tasas de interés de las cuentas de ahorros.