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Sky Ireland must inform customers of contract expiry and offer better tariff options, per High Court ruling upholding EU rules.
Sky Ireland must inform customers of contract expiry and provide details on better tariff options, following a High Court ruling that upheld Ireland’s communications regulator Comreg.
The court ruled Sky must comply with EU regulations requiring annual updates on the best available tariffs after the minimum commitment period, ensuring customers can make informed decisions, especially to avoid losing discounts on bundled services.
Sky argued its contracts are indefinite and not subject to renewal rules, but the judge found the EU Electronic Communications Code applies.
Sky UK already complies after UK regulator Ofcom enforcement.
Final orders and costs are set for later this month.
Sky Ireland debe informar a los clientes de la expiración del contrato y ofrecer mejores opciones de tarifas, según la sentencia del Tribunal Supremo que respalda las normas de la UE.