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Herefordshire’s children’s services improved from "inadequate" to "good" due to stable leadership, permanent staff, and family feedback.
Herefordshire’s children’s services have improved to a “good” rating from Ofsted, marking a turnaround from an “inadequate” rating in 2022 and a formal improvement notice.
Leaders credit the progress to stable leadership, including the appointment of Tina Russell as director of children’s services, and a shift to a mostly permanent workforce—now 95% permanent—reducing staff turnover.
The council emphasized improved staff retention through better training and recognition, as well as feedback from 196 families shaping service changes.
Replacing temporary agency staff with permanent hires also boosted efficiency and reduced costs.
Officials say the improvements reflect sustained effort to address long-standing issues, though continued work is needed to embed best practices.
Los servicios para los niños de Herefordshire mejoraron de "inadecuados" a "buenos" gracias a un liderazgo estable, personal permanente y retroalimentación familiar.