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flag A 2026 audit revealed repeated safety and staffing failures at two Massachusetts veteran homes from 2020 to 2023, sparking concerns over patient care and transparency.

flag A January 2026 state audit found the Holyoke and Chelsea Veterans' Homes repeatedly violated emergency preparedness and staffing rules from 2020 to 2023, including missing drills, lacking electronic health records, and inconsistent staffing. flag The report raised concerns about patient safety and transparency, particularly after the auditor was blocked from accessing documents from a prior probe into over 80 veteran deaths during the pandemic, which the auditor called a breach of public trust. flag The new administration says all issues have been fixed, including implementing electronic records and nurse rounding programs. flag The auditor is considering legal action to obtain the withheld records.

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