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Aioi Nissay Dowa Insurance Europe is expanding its Newcastle claims team by 30% by 2026, doubling claims volume and using AI to speed up settlements.
Aioi Nissay Dowa Insurance Europe is expanding its Newcastle-based claims operations, planning to boost staff by 30% by end-2026 and double its claims volume.
The move includes bringing motor fleet claims in-house and deploying AI-driven fraud detection to cut settlement times.
The insurer, serving clients like Toyota and Kwik Fit, is investing in technology and career development.
Meanwhile, industry changes include Admiral’s CFO transition and leadership shifts at Axa and Aviva.
A Lloyd’s survey shows improvements in workplace culture across the insurance sector.
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Aioi Nissay Dowa Insurance Europe está expandiendo su equipo de reclamos de Newcastle en un 30% para 2026, duplicando el volumen de reclamos y utilizando IA para acelerar las liquidaciones.