A Jan. 10, 2026, system failure disabled most automated immigration gates at Malaysia-Singapore border, stranding thousands during peak travel.

A system failure on January 10, 2026, disabled most automated immigration gates at Malaysia’s main land border crossings with Singapore, stranding tens of thousands of travelers, especially at the Bangunan Sultan Iskandar complex in Johor Bahru, where waits reached up to two hours. The outage affected 39 entry and 29 exit autogates at BSI’s bus halls, disrupting foreign travelers despite functioning gates for Malaysian citizens and operational vehicle and motorcycle clearance systems. Manual counters were activated to ease congestion, with authorities investigating the cause. The incident occurred during a peak travel period tied to national tourism campaigns and marked the first major disruption of 2026, following similar issues in July 2025.