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Microsoft launched AI tools for retail, enabling chat-based shopping and smart storefronts, boosting automation and personalization.
Microsoft has launched agentic AI tools for retail, including Copilot Checkout for in-chat purchases via Etsy, PayPal, Shopify, and Stripe, and Brand Agents for Shopify merchants to enable conversational shopping.
New catalog enrichment in Copilot Studio automates product data from images using social insights.
In partnership with Shopify, Agentic Storefronts integrate products into AI platforms like ChatGPT and Perplexity.
The tools aim to boost automation, personalization, and efficiency across retail operations.
Despite potential adoption hurdles from integration complexity and competition, Microsoft is pushing Copilot deeply into its ecosystem and third-party devices, raising privacy and user control concerns.
As of January 8, 2026, Microsoft shares were at $478.80.
Microsoft lanzó herramientas de IA para el comercio minorista, que permiten compras basadas en chat y escaparates inteligentes, impulsando la automatización y la personalización.