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Amazon’s AI tool "Shop Direct" auto-lists third-party products without consent, angering small sellers.
Amazon is testing a new AI feature called "Shop Direct" that automatically lists third-party products on its platform using public website data, enabling purchases via a "Buy for Me" button without merchants' consent.
Over 180 small businesses reported unauthorized listings, inaccurate product details, and unexpected orders, sparking backlash over lack of transparency and consent.
While Amazon claims the tool helps businesses reach more customers and requires no commission, critics argue it undermines brand control and contradicts Amazon’s past opposition to data scraping.
The initiative is part of Project Starfish, aiming to turn Amazon into a global product information hub by indexing 200,000 external sites.
La herramienta de IA de Amazon "Shop Direct" enumera automáticamente productos de terceros sin consentimiento, lo que enoja a los pequeños vendedores.