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flag Minnesota now allows 911 texts for those unable to call, but only when voice calls aren’t possible.

flag Text-to-911 is available in Minnesota for those who cannot make a voice call, such as people who are deaf, blind, hard of hearing, or speech impaired. flag It should only be used when a voice call isn’t possible. flag Users must text 911 with clear location and emergency details, using simple language and avoiding abbreviations, emojis, or pictures. flag Respond promptly to dispatchers and never text while driving. flag Sending a false emergency text is illegal; if sent by accident, follow up with another text or call to clarify. flag The key principle is “Call if you can, text if you can’t.”

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