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flag On January 4, 2026, a construction accident severed a fiber cable, causing a widespread Optimum internet outage in Tyler, Texas.

flag On January 4, 2026, thousands of Optimum internet customers in Tyler, Texas, experienced a widespread outage due to a fiber optic cable being severed during a construction project. flag The disruption affected residential and business users across multiple neighborhoods, with service restored gradually over several hours. flag Optimum confirmed the cause and apologized for the inconvenience, citing the incident as an isolated event linked to third-party excavation work. flag No injuries were reported.

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