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On January 4, 2026, a construction accident severed a fiber cable, causing a widespread Optimum internet outage in Tyler, Texas.
On January 4, 2026, thousands of Optimum internet customers in Tyler, Texas, experienced a widespread outage due to a fiber optic cable being severed during a construction project.
The disruption affected residential and business users across multiple neighborhoods, with service restored gradually over several hours.
Optimum confirmed the cause and apologized for the inconvenience, citing the incident as an isolated event linked to third-party excavation work.
No injuries were reported.
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El 4 de enero de 2026, un accidente de construcción cortó un cable de fibra, causando una interrupción generalizada de Internet Optimum en Tyler, Texas.